Terms of Use

01 The agreement

These Terms of Service ("Terms") form a binding agreement between you and Livotov Labs Ltd. ("we", "us"), P.O. Box 99, Varna 9002, Bulgaria, Company ID 202346120, governing your use of the Relay mobile application and this website (together, the "Service").

02 What Relay does

Relay is an SMS messaging app with forwarding built in. When you make it your default SMS app, it receives, stores, shows and sends text messages on your own device. It can also forward incoming text messages to destinations you configure, automatically or one message at a time: another phone number by SMS, an email address through your own mail account or Postmark server, a Telegram chat or channel through your own bot, a web address (webhook), or an automation app on the same phone. Relay does not make calls. Relay processes messages on your device and does not route them through our servers.

03 Licence

We grant you a personal, non-exclusive, non-transferable, revocable licence to use the App on devices you own or control, for lawful personal or internal business purposes, subject to these Terms and the Google Play Terms of Service. You may not copy, modify, reverse-engineer, resell, or redistribute the App except as permitted by law.

04 Acceptable use — your responsibilities

You are solely responsible for how you configure and use Relay. You agree that:

• You will only forward messages received on your own device and lawfully under your control, and you have the right to do so.
• You will not use Relay to intercept, monitor, or forward another person's communications without their knowledge and consent, or in any way that violates privacy, wiretapping, telecommunications, or data-protection laws.
• You will not use Relay for spam, harassment, fraud, or any unlawful, deceptive, or harmful activity.
• You will comply with all applicable laws and with the terms of any third-party services you connect (your mobile carrier, Telegram, your email provider or Postmark, the operator of any webhook endpoint).

You are responsible for obtaining all consents required in your jurisdiction before forwarding messages that contain other people's personal data.

05 Permissions

The App requires certain device permissions to function, including the default SMS app role, which grants SMS access while Relay holds it. Granting them is your choice; without them, the relevant features will not work. See our Privacy Policy for how each permission is used.

06 Third-party services & charges

• Carrier and data charges: Texts you send, and forwards to another phone, are ordinary SMS charged by your mobile carrier at your usual rate. Other forwards travel over your device's internet connection and may count towards your mobile data allowance. You are responsible for these costs.
• Third-party platforms: Telegram, your email provider, Postmark and any webhook endpoint are independent services with their own terms and, in some cases, their own fees. We are not responsible for their availability, behaviour, charges or handling of forwarded content.
• Delivery: We strive for reliable delivery but cannot guarantee every message is forwarded successfully or without delay, due to factors outside our control (network, OS background limits, third-party outages, invalid configuration).

07 Purchases, trials & subscriptions

Relay is free to use as a messaging app, with every incoming text forwarded to one destination of any kind. The optional "Pro" upgrade adds rules, more destinations and the extra features, and is sold either as a one-time lifetime purchase or as a monthly or annual subscription, each of which may include a free trial. All payments are handled by Google Play Billing. Subscriptions renew automatically unless cancelled at least 24 hours before the current period ends; manage or cancel in your Google Play account. Trial terms, pricing, taxes, and refunds are governed by Google Play policies and applicable consumer law. Prices shown on this website are indicative and may be localized.

08 Availability & changes

We may update, change, suspend, or discontinue any part of the Service at any time. We may modify these Terms; material changes update the "Last updated" date and, where appropriate, are noted in the App. Continued use after changes constitutes acceptance.

09 Disclaimer of warranties

The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant the Service will be uninterrupted, timely, secure, or error-free, or that any specific message will be delivered.

10 Limitation of liability

To the maximum extent permitted by law, Livotov Labs Ltd. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, messages, profits, or revenue, arising from or related to your use of (or inability to use) the Service, including any failed, delayed, or misrouted forwarding. Where liability cannot be excluded, it is limited to the amount you paid for the App in the 12 months preceding the claim. Nothing here limits liability that cannot be limited under applicable law, including your mandatory consumer rights.

11 Indemnity

You agree to indemnify and hold harmless Livotov Labs Ltd. from any claims, damages, or expenses arising out of your misuse of the Service or your violation of these Terms or applicable law, including unlawful forwarding of third-party communications.

12 Governing law

These Terms are governed by the laws of the Republic of Bulgaria, without regard to conflict-of-laws rules, and, where applicable, by mandatory EU consumer-protection law. Disputes are subject to the competent courts of Bulgaria, without prejudice to any mandatory rights you have to bring proceedings in your country of residence.

13 Contact

Livotov Labs Ltd.
P.O. Box 99, Varna 9002, Bulgaria
Company ID 202346120
Email labs@livotov.eu